ISBN0072964464

A good primer for a student or review for the experienced manager who wants to hone communications skills. It includes information and exercises on just about every mode and type of communication. I will not give it 4 stars as the web site does not have much worth looking at and the CD is pretty useless as well.

I needed to have this book for class and it is so boring. I can only read a page before I just have to stop because it's just that dull.

This book breaks down every area of communication. It let's you know step by step what is needed. This is a book you will keep referring to for years to come.

Thanks to this book I got more than 99% on my Professional Writing class. This book isn't just for college students; it is good for anyone who is in the market for new job. It talked about business communication (it's on the title) but that includes oral, written, how to do research paper, how to write proposals, what to expect and dress during an interview, how to write a follow up letter (thank you note), types of cover letters and how to tap into the hidden job market, types of resumes and online job search, e-mailing, types of letters (like fundraising) etc. (the list goes on and on). This is an excellent book for anyone learning about the current job market or what to expect. Ms. Locker is an excellent career coach and the book proves it. I applied to few job postings online (as a test on this book), and got replies from all of them and was called for interviews. I don't know about others but I'm very impressed with this book.

This is a college textbook which is required for the course I'm taking. Book shpped out the day after i bought it and arrived a few days later. Couldn't be happier.